Unified Communications
Embrace the Digital Transformation.
Unified Communications and Collaboration is changing- at lighting speed as companies embrace the digital transformation. Social media, omnichannel and flexible work practices have become the “new norm.” Mobility and the increasingly disparate nature of today’s organizations are driving infrastructure and applications into the cloud. If you are struggling to modernize your workplace by unifying your collaboration tools into a single, seamless user experience, EnterpriseVision can help. No matter how far along you are in developing or implementing a unified communications and collaboration roadmap, our experts will work with you to define a custom solution that will allow you to achieve your goals of improved productivity and better communications while cutting costs and complexity.
What is Unified Communications?
Unified communications (UC) is a conceptual framework for integrating various enterprise communication methods — telephony, video calling and conferencing, email, instant messaging (IM), presence, etc. — into a single platform, with the goal of streamlining and enhancing business communications, collaboration and productivity. The term unified communication does not represent a singular technology; rather, it indicates a high-level strategy for bringing together an array of disparate tools and services, with the ability to use each in concert or successively via a common user interface (UI). The increasing popularity of UC is part of a larger digital transformation underway in the enterprise. Its potential benefits include better user experience (UX), improved business outcomes and reduced costs.
Is Unified Communications for you?
Enterprise Vision’s UC solution deployments are proven to increase employee productivity and improving collaboration because users can communicate and collaborate in a more flexible and intuitive way than the legacy phone system enabled.
Additionally, specific technologies, such as video conferencing, are linked to reduced travel costs and enhanced return on investment (ROI). Remote employees who work from mobile devices, including tablets and smartphones with audio and video capabilities and apps native to the device, are afforded more flexibility by UC.
UC can help employees in a variety of contexts. Traditional office environments, for example, accommodate users on computers and equip employees with a desktop business phone or softphone and desktop video conferencing. Conference rooms, too, are equipped with speakerphones, a shared display system and video conferencing, which might be a traditional conferencing service or a high-end telepresence system.
UC Risks and Security Issues
The biggest security challenges a business faces when implementing and maintaining its UC infrastructure are managing users’ identities and access and securing data. UC strategies focus on connecting disparate technologies operating on an array of different networks, so the challenge becomes ensuring that each disparate access point is secure, no matter the device or the network on which it is operating. Enterprise Vision’s UC experts can help design and roadmap a secure and reliable UC solution that is right for your organization.
